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[книга]

Virtual Reference Training : The Complete Guide to Providing Anytime : Anywhere Answers / Buff Hirko, Mary Bucher Ross

	Hirko, Buff	и др.
	Ross, Mary Bucher	съавтор

Chicago : ALA

2004

160 p. ; 28 cm

ISBN:

0-8389-0876-4

025.5:681.32(73)(075)